Privacy policy

Last updated: February 3, 2026

KProjectLab manages this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the ā€œServicesā€). KProjectLab is powered by Shopify technology, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to any data that identifies you or can be reasonably linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it can no longer identify or be reasonably linked to you. We may collect or process the following categories of personal informationā€”including inferences drawn from such informationā€”depending on how you interact with the Services, where you reside, and what applicable law permits or requires:

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card numbers, debit card numbers, financial account information, payment card data, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account Information: including your username, password, security questions, preferences, and settings.
  • Transaction Information: including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Communications with Us: including information you provide in your communications with us, such as when submitting a customer service inquiry or claim.
  • Device Information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: including information regarding your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or provide your personal information by any other means.
  • Automatically through the Services: including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
  • From our service providers: including when we hire them to enable certain technology or when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services: We use your personal information to provide the Services, which includes fulfilling the contract with you, processing payments, managing orders, remembering your preferences and items of interest, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and offering a personalized shopping experience, such as recommending products related to your purchases. This may include using your information to personalize and improve the Services.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online ads about products or services on the Services or other websites, based on items you have previously purchased, added to your cart, or other activities on the Services.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, offer a secure shopping and payment experience, detect, investigate, or act against potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your access credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
  • Communications with You: We use your personal information to provide customer support, respond to your requests, provide services effectively, and maintain our business relationship with you.
  • Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, as well as to investigate or participate in civil discovery processes, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order management, and shipping).
  • With business and marketing partners to provide marketing services and display advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your online activity.
  • When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through the use of social media widgets or login integrations.
  • With our affiliates or generally within our business group.
  • In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce the Terms of Service or corresponding policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries different from yours. Furthermore, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify is the data controller for your personal information. For more information on how Shopify uses your personal information and the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links directing to sites not affiliated with or controlled by us, we recommend reviewing their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide in public or semi-public spacesā€”including what you share on third-party social media platformsā€”may also be visible to other users without limitations on its use by us or third parties.

Children's Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from minors as defined by applicable law. If you are a parent or legal guardian of a minor who has provided us with personal information, you may contact us using the details below to request its deletion.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee "absolute security." Any information you send us may not be protected during transmission. We recommend not using unsecure channels to send us sensitive or confidential information.

The duration for which we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right of Access: You may have the right to request access to the personal information we hold about you.
  • Right of Erasure: You may have the right to request that we delete the personal information we hold about you.
  • Right of Rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
  • Communication Preference Management: You may opt out of receiving promotional emails at any time using the unsubscribe option in our emails.

If you reside in the United Kingdom or the European Economic Area (EEA), subject to local law, you may also exercise:

  • Right to Object and Restrict Processing: You may request that we stop or limit the processing of your personal information for certain purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority. For the EEA, you can find a list of authorities here.

International Transfers

We may transfer, store, and process your personal information outside the country where you reside. If we transfer your personal information outside the EEA or the UK, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs).

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at info@kprojectlab.com or at P.O. Box 222, Santanyi, 07650, Balearic Islands, Spain. For the purposes of applicable data protection law, we are the data controller of your personal information.